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Scheduling and Cell Logistics Specialist I, Seattle, Western Australia

Created10/05/2020
ReferenceR1528801
CategorySupply Chain and Logistics
Job typeFull-Time
CountryUnited States
StateWestern Australia
CitySeattle
Zip98101
SalaryCompetitive

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The scope of the Scheduling and Cell Logistics Specialist I will be to support the Cell Therapy Patient Experience team to schedule and deliver exceptional global customer service and logistics support for BMS's Cell Therapy products. The Scheduling and Cell Logistics Specialist I will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of BMS's autologous cellular immunotherapy products.

DUTIES AND RESPONSIBILITIES:
  • Coordinate with cell collection centers, cell therapy manufacturing sites, cell administration sites, and third-party logistics partners to create and maintain patient schedules within the process constraints.
  • Input and maintain data related to patient schedules within BMS's scheduling system.
  • Proactively monitor the collection, delivery, transportation, and manufacturing activities for patient treatments as they move through the vein to vein process.
  • Troubleshoot and develop plans of action for expected & unanticipated logistical issues during the transport of BMS products.
  • Resolve customer issues in a timely manner.
  • Liaise/collaborate with apheresis operations, clinical operations, medical directors, commercial, quality, and third-party logistics partners to resolve issues.
  • Work closely with Research and Process Development in coordinating healthy donor collection activities.
  • Author and implement procedures and work instructions related to departmental functions.
  • Support and manage high volume of calls and e-mails.
  • Comply with applicable SOP's and FDA regulations to maintain data integrity.


REQUIRED COMPETENCIES:
  • Associate Degree in a related discipline.
  • Exceptional customer service, communication, and organization skills.
  • Collaborates effectively with multiple individuals in a cross-functional, team- oriented environment.
  • Excellent problem-resolution skills.
  • Ability to multi-task and make decisions in a fast-paced, high-volume environment.
  • Strong system skills.
  • Ability to learn, retain and apply large amounts of product, procedure, policy and system information.
  • Flexibility in responding to change or business needs.
  • Ability to accommodate non-traditional work schedules.
  • Excellent attendance and punctuality.


WORKING CONDITIONS (US Only):
  • Equipment Usage During Work Period: Computer 80%; Phone and Electronic Devices 20%.
  • Sitting at a computer terminal for an extended period.
  • Regular sitting, standing, talking, listening, using hands & fingers to operate a computer and telephone keyboard reach.
  • Requirement to work in a conference room / meeting environment for moderate periods of time.
  • Light to moderate lifting.
  • Regular, predictable attendance is required, plus occasional overtime, as business demands dictate.
  • Moderate noise i.e. business office with computers, phone, and printers.


This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
EmployerBristol-Myers Squibb

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